MyVideo

Boost customer engagement,
with personalised video

Transform Milestones into Moments of Clarity

The YouTube generation.

MyVideo has an engagement rate of over 90% compared to 15% to print. This manages customer’s expectations more effectively and highlights what they need to action to get a faster settlement.

Your Brand,
Your Way.

MyVideo’s entire experience, from branding, audio, real-time data and messaging, are all fully customised to reflect the lender’s specific corporate identity and tone of voice.

Real Results, Real Impact

With a 93% completion rate, MyVideo is a proven platform to truly connect with borrowers.

Take a closer look.

Personalised & branded content, messaging, & CTA at any key milestone.

MyVideo is multidevice compatible, ensuring that the video can be viewed on any device.

Increasingly, video is the expected medium of messaging for the next generation of borrowers.

With MyVideo, Insurance upload at the documents issued milestone is 30% higher.

Sending data by video means borrowers understand clearly established actions for the end to-end settlement process. This means that borrowers are more inclined to sign documents sooner with fewer errors and roadblocks.

Lenders can embed Point of Purchase Ads, such as for insurance and for other other Products such as links to banking apps.

MyVideo is exclusive to MSA National.

My Video