Who We Are

30

Years In Business

$13.4bn

Average Amount Settled Per Month

300+

Headcount

Australia’s largest outsourced documentation & settlements provider

What Brokers Say, Says It All.

Milestones

1995

Makhoul Symond Lawyers founded and appointed by Macquarie Bank to document broker loans under PUMA, laying the groundwork for MSA National

Click Here

1999

Launches LoanTrak, the first fintech product that allowed brokers to track their loans online in real time

Click Here

2005

Rebrands to MSA National with offices across Australia

Click Here

2015

Launch of DigiDocs, Australia’s first premium e-sign platform delivering error-free docs, faster customer completion and quicker settlements

Click Here

2020

During COVID-19, MSA is known as the “safe choice in tough times” due to its end-to-end paperless digital solution

Click Here

2025

MSA celebrates 30 years, achieving its target of automating 80% of tasks in the settlement process

Click Here

We work closely with brokers & lenders to eliminate pain points for customers

MSA National is a settlement technology & professional services business specialising in mortgage documentation, & settlement technology.

With over 30 years of expertise, we have developed customer- and broker-focused digital solutions that are smashing records for ‘speed to settle’. MSA’s suite of settlement tech has eliminated many pain points for customers, brokers and lenders. All five of our products, LoanTrak, DigiDocs, MyVideo, OnTrak, and IDYou work synergistically to eliminate confusion and strip away the complexity of settling a home loan, ultimately giving more time back to brokers.

In The News

Australian Broker The Adviser Broker Daily